1. What types of jackets do you offer?

We specialize in high-quality women’s jackets, including:

• Casual and stylish jackets
• Winter and outerwear jackets
• Bomber jackets
• Parkas and puffers
• Rain jackets

Each design is crafted for comfort and style, so you’ll find the perfect fit for every season.

2. How do I know what size to order?

Please refer to our Sizing Chart to find the best fit based on your measurements. If you're unsure about your size, feel free to contact us, and we’ll help you select the perfect jacket.

3. What is your return and refund policy?

We offer a hassle-free return and refund policy. If you’re not completely satisfied with your purchase, you can return the item within 30 days for a full refund or exchange. Please ensure the jacket is unworn, unwashed, and in its original condition with tags attached. For more details, visit our Return and Refund Policy page.

4. Do you offer free shipping?

Yes! We offer free shipping on all orders within the United State and United Kingdom.

• Shipping times may vary depending on your location. For more information, please see our Shipping Policy page.

5. How long will it take for my order to arrive?

Our total delivery time is typically between 5 to 10 business days (Monday to Friday). This includes processing time (1 to 3 business days) and shipping time. Please note that delivery times may vary based on your location or external factors like weather or carrier delays.

6. Can I change my order after it’s been placed?

Once your order has been processed, it’s difficult to make changes. However, if you need to make a change (such as adjusting the shipping address or canceling the order), please contact us as soon as possible at support@fishonwear.com, and we’ll do our best to assist you.

7. How can I track my order?

Once your order is shipped, you will receive an email with tracking information. You can use the tracking number to monitor the progress of your shipment in real-time.

8. What should I do if I receive a damaged or defective item?

We take great care in packing and shipping our products. However, if your item arrives damaged or defective, please contact our customer service team at support@fishonwear.com with photos of the issue. We will assist you with an exchange or a refund as soon as possible.

9. Do you offer international shipping?

Yes, we currently offer shipping to the following countries: United State and United Kingdom.

We are working to expand our international shipping options to more countries in the future.

10. How do I care for my jacket?

To keep your Fishon Wear jacket in top condition, please follow the care instructions on the product label. In general, we recommend spot cleaning when possible, washing in cold water, and air drying. For specific care tips for different fabrics, please visit our Care & Instructions page.

11. Do you offer gift cards?

Currently, we do not offer gift cards. However, we are considering adding this option in the future. Please stay tuned for updates!

12. Can I sign up for updates or promotions?

Yes! You can sign up for our newsletter to receive exclusive offers, new arrivals, and updates from Fishon Wear. Just enter your email address at the bottom of any page on our website to subscribe.

13. How can I contact customer service?

If you have any questions or need assistance, feel free to reach out to our customer service team at support@fishonwear.com. We are here to help!

Business name: Fishon Wear

Phone: +1 2137882635

Email: support@fishonwear.com

Address: 1415 E Gage Ave, Los Angeles CA 90001, United States